Service Agreement - South Bay Sedan & Limo Service
CHANGES & CANCELLATIONS.
If for any reason, you could not locate the chauffeur, call the dispatcher at
(408)-314-7374 to avoid
being billed as a no-show. Do not leave your location without communicating with our dispatcher.
Cancellations for charter (hourly) services within 72 hours will be charged full amount, if
prior to the 72 hours 1/3 of the amount of the final contract will be charged.
Cancellations for airport, seaport, & point to point reservations need to be a minimum of 4 hours notice prior
to service to avoid full amount charge. Please call to confirm.
Last minute time changes need to be at least TWO hours in advance and needs to be called in at
(408)-314-7374 to avoid wait time fees.
All deposits are NON refundable.
Non Airport - Wait time of $1 per minute will apply after the first 5 minutes of prearranged time described on the run sheet.
Airport - wait time of $1 per minute will apply after 30 minutes of domestic flight wheels down
& 1 hour after international flight wheels down.
South Bay Sedan & Limo Service is not responsible for service delayed or not
rendered due to Mother Nature or circumstances beyond our control.
Company is not liable in the event of mechanical breakdown while on route and will
only be responsible for making up lost time at a mutually agreed date.
The client assumes full financial liability for any damage to the vehicle caused during
the duration of the rental by them or any members of their party. A fee of 100.00 for each
carpet or seat burn. Sanitation fee is 250.00. Drug use is prohibited by law.
Any fines will be paid for by the customer.
The driver has the right to terminate run without refund (if there is blatant indiscretion
on the part of the client(s)).
It is Illegal to stand through the sunroof. Smoking is not permitted in vehicles.
Not responsible for articles left in the vehicle.
Balances to be paid to the driver on the run date after the run if not on account.
Vehicles cannot be loaded beyond seating capacity.
Miscellaneous charges may include but not limited to: Early morning/late night fees,
extra stops (depending on the distance), tolls and extra parking (over allowed time frame),
waiting time charges for passenger delays and lost baggage (receipt for extra charges will
be provided so that you can submit it along with your claim to the airline or your travel
Gratuity is discretionary, and can be adjusted up or down or taken out at the customers request.