Service Agreement
- SERVICE CHANGE & CANCELLATIONS. If for any reason, you could not locate the
chauffeur, call the dispatcher at 650-465-6900 to avoid being billed as a no-show.
Do not leave your location without communicating with our dispatcher.
- All cancellations need to be at least 8 hour in advance to avoid cancellation fees.
- Last minute time changes need to be at least TWO hours in advance to avoid wait time fees.
- All deposits are NON refundable.
- South Bay Sedan & Limo Service is not responsible for service delayed or not rendered
due to Mother Nature or circumstances beyond our control.
- Company is not liable in the event of mechanical breakdown while on route and will
only be responsible for making up lost time at a mutually agreed date.
- The client assumes full financial liability for any damage to the vehicle caused during
the duration of the rental by them or any members of their party. A fee of 100.00 for each
carpet or seat burn. Sanitation fee is 250.00. Alcohol Consumption and drug use is prohibited
by law.
- Any fines will be paid for by the customer.
- The driver has the right to terminate run without refund (if there is blatant indiscretion
on the part of the client(s)).
- It is Illegal to stand through the sunroof. Smoking is not permitted in vehicles.
- Wait time: First 15 minutes after the confirmation time is free. Afterwards a $1 per minute rate
will apply.
- Not responsible for articles left in the vehicle.
- Balances to be paid to the driver on the run date after the run.
- Vehicles cannot be loaded beyond seating capacity.
- Miscellaneous charges may include but not limited to: Early morning/late night fees,
extra stops (depending on the distance), tolls and extra parking (over allowed time frame),
waiting time charges for passenger delays and lost baggage (receipt for extra charges will
be provided so that you can submit it along with your claim to the airline or your travel
agent).
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www.southbaysedan.com
